Terms and Conditions
Glanz Publishing Services
Effective Date: September 24, 2025
These Terms & Conditions form a legally binding agreement between you (“Client”) and Glanz Publishing Services (“Company”). By placing an order, making payment, or using our services, you confirm that you have read, understood, and agreed to the terms outlined below.
Original Content Guarantee
We deliver only original and plagiarism-free content. All ghostwriting projects are verified through trusted plagiarism-checking tools (e.g., Copyscape). Text embedded in images, videos, or non-readable formats will not be scanned. Clients needing additional verification may arrange independent plagiarism checks.
Complete Ownership of Delivered Work
Upon full payment, all rights and ownership of the delivered content transfer to the Client. You may publish, modify, or use the content without the obligation to credit Glanz Publishing Services.
Client Information & Privacy
We employ SSL encryption and other security safeguards to protect personal and financial information. Credit-card or payment details are not stored after transactions are completed.
Use of Cookies
Cookies are used to improve performance, track interactions, and enhance user experience. Any third-party analytics tools operate under confidentiality agreements and may not reuse collected data for unrelated purposes.
Image Use Policy
We respect copyright laws and avoid unauthorized use of copyrighted images. Royalty-free sources are recommended, or licensed images can be purchased at the client’s expense.
Service Transparency & Clarifications
To ensure clarity and avoid misunderstandings, the following apply to all packages:
Publishing & Distribution
- We assist with formatting, ISBN assignment, and uploading to platforms (Amazon, Barnes & Noble, Apple Books, Google Play Books, Kobo, IngramSpark, etc.).
- Final acceptance, availability, and listing are subject to each platform’s own policies.
Media & Press Releases
- Press releases are distributed to targeted contact lists, but media outlets are not obligated to publish.
- Radio, podcast, and TV interviews depend on host/editorial approval. Sponsored segments may require additional fees.
Advertising & Promotions
- Packages may include ad credits (e.g., $100–$1,000). These credits are applied to campaigns after setup. Any spend beyond the credit is the client’s responsibility.
- Campaign results depend on audience interest, platform algorithms, and market conditions. No guarantee of sales or rankings is made.
Billboards & Events
- Billboard displays, book fair listings, and similar placements are coordinated through third-party providers. Availability, timing, and pricing may vary. Fees for such features are quoted separately where required.
Websites & Hosting
- Packages that include websites cover design and hosting for the specified term (e.g., 1–3 years). Domain renewals and ongoing hosting beyond that term are billed to the client.
Editing & Revisions
- Editing levels (proofreading, copyediting, developmental) are provided as outlined in each package.
- “Unlimited revisions” refers to revisions within the documented project scope and timeline.
Print Copies
- Complimentary copies (e.g., 25–150) are included in certain packages. Additional copies may be ordered at cost through printing platforms such as IngramSpark or Amazon KDP.
Payment Plans
- Flexible milestone-based payment plans are available for higher-tier packages (Premier Media Publishing, National Exposure, Global Prestige). Details are agreed in writing before work begins.
Limitation of Liability
Glanz Publishing Services is not liable for:
- Losses caused by third-party platforms (e.g., Amazon, Barnes & Noble, billboard providers)
- Delays due to client inaction or incomplete information
- Minor technical errors that do not materially affect the quality of the work (e.g., small formatting issues)
- Any indirect, incidental, or consequential damages
Refund Policy
We aim for 100% client satisfaction and offer revisions to ensure final deliverables meet agreed requirements. Refunds are granted only under the conditions listed below and must be approved by our Finance/Compliance Department.
Full Refund
A full refund may be issued if:
- No work has begun on your project and cancellation is requested within one hour of payment (a 60% processing fee applies for later cancellations before work starts).
- Work cannot proceed due to our inability to fulfill the order for reasons within our control.
Incompetent Delivery
If a project is delivered and does not meet documented project requirements, we will:
- Offer unlimited revisions to meet the agreed standard
- Re-assign the project to another writer/editor if needed
- Provide partial refunds only if, after revisions, the work remains unsatisfactory and both parties mutually agree
Refund Timeframe
- Refund requests must be submitted within 120 days of delivery
- Requests made after this period will not be considered
No Refund Will Be Issued If:
- Delays are caused by the client (e.g., late provision of materials, missed feedback deadlines)
- Dissatisfaction is based on subjective preferences without clear deviation from project scope
- For book marketing or publishing projects, the client fails to provide necessary access to book listings (e.g., Amazon, Barnes & Noble) or relevant social media channels needed for campaign execution
- Minor technical issues (grammar, word count variations, formatting adjustments) that can be reasonably corrected through revisions
Policy Updates
These Terms & Conditions may be updated without prior notice. The latest version will always be available on our website. Continued use of our services implies acceptance of any updated terms.
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